Tasks and Duties
The objective of this week's task is for you to develop a comprehensive glossary of terms frequently used in the tourism and hospitality industry. This includes technical jargon, colloquial terms, and industry-specific phrases. The expected deliverable is a DOC file containing a minimum of 150 unique terms, each accompanied by a clear definition and an example sentence. Begin by researching common terms used in tourism and hospitality. Ensure you understand the meaning and context of each term, then document them. Evaluation will be based on the comprehensiveness and accuracy of your glossary, the clarity of definitions, and the appropriateness of example sentences.
This week, you will create an English language guide for non-native English speaking staff working in the hospitality industry. The guide should include vocabulary, phrases, idioms, and cultural notes that would be helpful in a hospitality setting. The expected deliverable is a DOC file with the guide, expected to be around 30-35 pages, including explanations, examples, and practice exercises. Evaluation will be based on the usefulness, comprehensiveness, and clarity of the guide, as well as the appropriateness of the examples and exercises provided.
Your task this week is to develop a Standard Operating Procedure (SOP) document for handling English-speaking guests in a hotel setting. This should cover all aspects from check-in to check-out and include procedures for handling common guest requests and complaints. The expected deliverable is a DOC file containing the SOP. Evaluation will be based on the comprehensiveness of the SOP, the clarity of instructions, and the appropriateness of the language used.
This week, you are required to write an informative article on English etiquettes that are important in the tourism industry. This article should be written for an audience of non-native English speakers working in the tourism industry. The expected deliverable is a DOC file containing the article, which should be approximately 2000-2500 words long. Evaluation will be based on the relevance and accuracy of the information provided, the readability of the article, and the appropriateness of the language used.
Your task this week is to develop an English language training module for staff working in the tourism industry. This should include lessons, exercises, and assessments focused on improving the English language skills required in a tourism setting. The expected deliverable is a DOC file containing the training module. Evaluation will be based on the comprehensiveness of the module, the appropriateness of the lessons and exercises, and the effectiveness of the assessments.
For the final week, you are required to write a report on the importance of the English language in the tourism industry. This should include statistics, case studies, and a discussion of why and how English is used in the industry. The expected deliverable is a DOC file containing the report, which should be approximately 3000-3500 words long. Evaluation will be based on the relevance and accuracy of the information provided, the logic and coherence of the discussion, and the appropriateness of the language used.