Quality Analyst I

Duration: 5 Weeks  |  Mode: Virtual

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Internship program for Quality Analyst I.
Tasks and Duties

You are required to develop a comprehensive Quality Management Plan for a hypothetical company. This plan should detail how quality will be managed and controlled throughout the lifecycle of a product or service. The plan should include sections on Quality Assurance, Quality Control, and Continuous Improvement. The expected deliverable is a DOC file containing the Quality Management Plan. Key steps include researching quality management practices, drafting the plan, reviewing and revising the plan. The plan will be evaluated based on comprehensiveness, clarity, and practicality of the proposed strategies and practices.

Your task for the second week is to create a detailed flowchart for a Quality Assurance process of your choice. The flowchart should clearly explain all the steps involved in the process, from start to finish, with decision points and potential outcomes. The expected deliverable is a DOC file containing the Quality Assurance process flowchart along with a brief description of each step. Key steps include selecting a process, researching the process, and creating the flowchart. Evaluation criteria includes the accuracy, detail, and clarity of the flowchart.

Your task for the third week is to develop a set of Quality Control metrics and a dashboard for tracking these metrics over time. The dashboard should be designed such that it can be easily updated with new data. The expected deliverable is a DOC file containing the list of proposed metrics, reasons for their selection, and a mock-up of the dashboard. Key steps include researching commonly used Quality Control metrics, selecting the metrics, and designing the dashboard. Evaluation criteria includes the relevance and usefulness of the proposed metrics, and the usability of the dashboard.

For the fourth week, you are required to conduct a Root Cause Analysis for a hypothetical quality issue. This task involves identifying a quality issue, performing a root cause analysis, and proposing corrective actions. The expected deliverable is a DOC file containing the description of the quality issue, the root cause analysis, and the proposed corrective actions. Key steps include researching root cause analysis techniques, identifying the quality issue, performing the analysis, and proposing corrective actions. The analysis will be evaluated based on the thoroughness of the analysis and the practicality of the proposed corrective actions.

Your task for the final week is to develop a proposal for a Continuous Improvement initiative. This task involves identifying an area for improvement, proposing a strategy for continuous improvement, and detailing how the success of the initiative will be measured. The expected deliverable is a DOC file containing the proposal. Key steps include researching continuous improvement strategies, identifying the area for improvement, developing the strategy, and detailing the measurement plan. The proposal will be evaluated based on the potential impact of the proposed initiative and the thoroughness of the measurement plan.
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