Week 1 Task: Business Process Analysis:

Your task for this week is to perform a detailed analysis of a business process of your choice. This can be any process from any industry. Your task is to identify the key steps within the chosen process, analyse the efficiency of these steps, and suggest improvements. Your analysis should include a flowchart, a step-by-step explanation of the process, an identification of any bottlenecks or inefficiencies, and a proposal for improvements. The deliverable for this task is a DOC file containing your analysis and recommendations. The key steps to complete this task are: 1. Choose a business process for analysis. 2. Identify the key steps within this process. 3. Analyse the efficiency of these steps. 4. Identify any bottlenecks or inefficiencies. 5. Propose improvements. The evaluation criteria for this task are the thoroughness of your analysis, the feasibility of your proposed improvements, and the clarity of your writing.

Week 2 Task: Process Improvement Strategy:

This week, you will develop a process improvement strategy for the same business process you analysed in Week 1. Your strategy should include a detailed plan for implementing your proposed improvements, including timeframes, resources required, and key milestones. Your strategy should also include a risk analysis, identifying potential obstacles and how you plan to overcome them. The deliverable for this task is a DOC file containing your process improvement strategy. The key steps to complete this task are: 1. Develop a detailed plan for implementing your proposed improvements. 2. Identify the resources required to implement your plan. 3. Develop a timeline with key milestones. 4. Conduct a risk analysis. The evaluation criteria for this task are the feasibility of your plan, the thoroughness of your risk analysis, and the clarity of your writing.

Week 3 Task: Business Process Metrics:

For this week, your task is to identify key metrics that can be used to measure the success of your proposed process improvements. These metrics should be specific, measurable, attainable, relevant, and time-based (SMART). Your task is to define these metrics, explain why they are important, and describe how they will be measured. The deliverable for this task is a DOC file containing your proposed metrics. The key steps to complete this task are: 1. Identify SMART metrics for your proposed improvements. 2. Explain why these metrics are important. 3. Describe how these metrics will be measured. The evaluation criteria for this task are the relevance of your proposed metrics, the clarity of your explanations, and the feasibility of measuring these metrics.

Week 4 Task: Change Management Plan:

This week, you will develop a change management plan for implementing your proposed process improvements. This should include strategies for managing resistance, communicating changes, training staff, and evaluating impacts. Your plan should also include contingency strategies in case your primary plan encounters unforeseen difficulties. The deliverable for this task is a DOC file containing your change management plan. The key steps to complete this task are: 1. Develop strategies for managing resistance to change. 2. Develop strategies for communicating changes. 3. Develop strategies for training staff. 4. Develop strategies for evaluating the impacts of changes. 5. Develop contingency strategies. The evaluation criteria for this task are the feasibility of your plan, the thoroughness of your strategies, and the clarity of your writing.

Week 5 Task: Process Improvement Report:

For your final task, you will compile all of your work from the previous weeks into a comprehensive business process improvement report. This report should include your initial analysis, your improvement strategy, your proposed metrics, and your change management plan. The report should also include an executive summary and a conclusion. The deliverable for this task is a DOC file containing your process improvement report. The key steps to complete this task are: 1. Compile your work from the previous weeks. 2. Write an executive summary. 3. Write a conclusion. The evaluation criteria for this task are the completeness of your report, the clarity of your writing, and the feasibility of your proposed improvements.