Virtual Hospitality Instructional Design Intern

Duration: 5 Weeks  |  Mode: Virtual

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Join our virtual internship to work alongside experienced professionals in crafting engaging and interactive training materials for the tourism & hospitality sector. You will assist in designing digital learning modules, interactive simulations, and assessment tools tailored to elevate guest service and operational efficiency. This role will guide you through key instructional design methodologies, enabling you to apply innovative educational strategies that meet industry needs. Ideal for a student with no prior experience, you will receive comprehensive training, mentorship, and hands-on exposure through our Instructional Design course.
Tasks and Duties

Objective

This task aims to introduce you to the fundamentals of instructional design within the virtual hospitality sector. Your goal for this week is to identify a specific instructional challenge related to virtual hospitality services and develop a comprehensive strategy plan. This plan should analyze the needs of learners, define the learning objectives, and propose a theoretical framework that will guide the subsequent design of training materials.

Expected Deliverables

You are required to submit a DOC file that includes: a detailed needs analysis, a clear statement of learning objectives, an explanation of your chosen instructional design model (e.g., ADDIE, SAM), and a preliminary strategy plan that outlines key phases of development along with potential assessment criteria.

Key Steps

  1. Conduct thorough research on current trends and challenges in virtual hospitality education.
  2. Identify a specific scenario or issue that requires instructional intervention.
  3. Perform a needs analysis using publicly available data sources and theoretical frameworks.
  4. Define clear learning objectives that are measurable and aligned with identified needs.
  5. Develop a strategic plan including methodologies, timelines, and evaluation methods.

Evaluation Criteria

Your submission will be evaluated on clarity, depth of analysis, effective alignment of objectives with instructional strategy, and overall coherence. The DOC file should reflect professional standards in instructional design and must be comprehensive enough to serve as the blueprint for future training content.

This task requires an investment of 30-35 hours. Please ensure that you provide detailed explanations and properly formatted sections to demonstrate your understanding of the role and challenges in virtual hospitality instructional design.

Objective

This week, your focus is to design a complete curriculum segment for a virtual hospitality training module. Begin by identifying key competencies required for effective virtual service delivery and develop storyboards for at least three core modules that address these competencies. This task emphasizes the application of theoretical knowledge into practical, structured learning sequences.

Expected Deliverables

Submit a DOC file containing: an overview of the selected competencies, a curriculum outline that includes module titles, learning outcomes, and a rationale for content selection, and detailed storyboards for each module with clear descriptions of content, interactive elements, multimedia inclusion, and assessment methods.

Key Steps

  1. Review current literature and public domain resources on virtual hospitality best practices.
  2. Identify a series of competencies essential for effective virtual hospitality instruction.
  3. Create an outline of a curriculum that aligns learning outcomes with these competencies.
  4. Develop storyboards for at least three major modules, detailing the flow of information, instructional media, and assessment points.
  5. Ensure that the design incorporates interactive and engaging content suitable for diverse learning styles.

Evaluation Criteria

Your work will be assessed based on the clarity of the curriculum structure, the applicability of the competencies identified, the creativity and detail in your storyboards, and the overall professionalism of the delivery. The DOC file should be well-organized and demonstrate a deep understanding of curriculum design and instructional planning in a virtual learning environment.

This task is expected to require 30-35 hours of work. Your submission should be clear, structured, and reflective of high-quality instructional design principles.

Objective

This task focuses on the creation of interactive multimedia content that provides an engaging learning experience in the field of virtual hospitality. In this assignment, you are expected to design a set of multimedia learning materials (e.g., short video scripts, interactive slides, or simulation scenarios) that enhance the instructional design plan developed in previous weeks.

Expected Deliverables

Your DOC file should include a detailed proposal for multimedia elements, including scripts or storyboards, technology recommendations, interactive components, and a plan for integrating these resources into the overall curriculum.

Key Steps

  1. Review best practices and publicly available research on multimedia learning in hospitality and service industries.
  2. Select one or two types of multimedia tools (e.g., video, interactive slides, gamified modules) that are well-suited to virtual environments.
  3. Draft a detailed storyboard or script for the chosen multimedia elements, explaining the role of each in supporting learning objectives.
  4. Discuss technical requirements and potential platforms for content delivery.
  5. Outline an implementation timeline and suggest methods for evaluating learner engagement and learning outcomes.

Evaluation Criteria

Submissions will be judged on creativity, relevance to virtual hospitality education, technical feasibility, and clarity of the integration plan. Ensure your DOC file is thorough and each section is well-elaborated. Special attention will be given to how effectively you incorporate interactive elements to promote learner engagement.

This task should require approx. 30-35 hours and be submitted as a DOC file. Your proposal should reflect sound design principles and a deep understanding of how multimedia can enhance virtual hospitality instruction.

Objective

The focus of this week is to design a comprehensive assessment and evaluation framework for your virtual hospitality training module. Your goal is to create both formative and summative assessment tools that adequately measure learner outcomes, engagement, and the overall effectiveness of the instructional design.

Expected Deliverables

The DOC file should include: a detailed plan for formative assessments (such as quizzes, activities, peer reviews), a summative assessment strategy (including tests, projects, or practical simulations), clear criteria for performance evaluation, and strategies for continuous improvement based on feedback.

Key Steps

  1. Research effective assessment methods for virtual learning environments, particularly in hospitality and service education.
  2. Define key performance indicators (KPIs) that align with your learning objectives.
  3. Create various assessment instruments that are measurable and align with the teaching methods planned in previous tasks.
  4. Detail a feedback loop mechanism wherein learner and instructor feedback is used for iterative improvement.
  5. Propose a plan on how to integrate these assessments within the overall instructional framework.

Evaluation Criteria

Your submission will be evaluated based on the comprehensiveness of the assessment strategy, the clarity of the performance indicators, and the practicality of the evaluation methods. The DOC file should be structured, clear and include evidence of research and application of instructional design theories.

This assignment is designed to take approximately 30-35 hours. Ensure your documentation is professional, detailed, and demonstrates a sophisticated understanding of online assessment within the virtual hospitality context.

Objective

The final week task tasks you with integrating all previous components into a comprehensive instructional design project for the virtual hospitality domain. This capstone assignment requires you to compile your needs analysis, curriculum development, multimedia content proposals, and assessment strategies into a cohesive instructional design document that outlines a full training module. The goal is to present a finalized version that could be implemented in a virtual setting.

Expected Deliverables

Submit a DOC file that serves as the final instructional design project. This document should contain an introduction, a detailed needs analysis, clearly outlined learning objectives, the curriculum and storyboards, the multimedia content proposals, and a robust evaluation and assessment plan.

Key Steps

  1. Revisit each previous week’s deliverable and ensure all components align with a unified instructional design strategy.
  2. Create an integrated document that flows logically from needs analysis to final evaluation.
  3. Ensure that each section builds upon the previous one to form a comprehensive and implementable training module.
  4. Review and refine the multimedia and assessment elements to confirm their effectiveness and integration within the whole design.
  5. Include a conclusion that summarizes the strengths of your instructionally designed module, and offers recommendations for future improvements or implementation challenges.

Evaluation Criteria

Evaluation will focus on the cohesiveness of the integrated document, depth of analysis, logical flow of instructional content, and adherence to high standards of instructional design methodology. The final DOC file must be well-organized, clearly written, and include all necessary components as detailed in previous tasks.

This assignment, designed to require approximately 30-35 hours of work, is your opportunity to showcase your ability to synthesize multiple elements into a robust instructional design project suitable for a virtual hospitality training context.

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