Virtual Lean Six Sigma Process Improvement Intern

Duration: 5 Weeks  |  Mode: Virtual

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Join our virtual internship designed exclusively for students eager to dive into the world of process improvement using Lean Six Sigma methodologies. As a Virtual Lean Six Sigma Process Improvement Intern, you'll apply the techniques learned from the Lean Six Sigma Green Belt Course to identify inefficiencies, streamline processes, and support real-world improvement projects under the mentorship of industry experts. Your responsibilities will include data collection, process mapping, assisting in root cause analysis, and contributing to solution development that enhances operational excellence. This role offers a robust, hands-on introduction to quality management and process optimization in a supportive, virtual environment tailored for beginners with no prior experience.
Tasks and Duties

Task Objective

The objective of this task is to introduce you to the Define phase of the Lean Six Sigma methodology. You will be required to develop a comprehensive Project Charter and SIPOC diagram for a hypothetical process improvement initiative. This task is designed for Lean Six Sigma Green Belt students to understand the foundational elements required to kick start a process improvement project.

Expected Deliverables

  • A detailed Project Charter in a DOC file including problem statement, project scope, business case, goals, and timelines.
  • A SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagram that clearly maps the current process.

Key Steps to Complete the Task

  1. Research the principles of the Define phase and familiarize yourself with components of a Project Charter and SIPOC diagram.
  2. Select a process from a public domain or a process from your work experience as your project example.
  3. Create a Project Charter that articulates the problem statement, objectives, scope, timeline, and expected benefits in detail.
  4. Develop a SIPOC diagram that provides a high-level overview of the process and its critical elements.
  5. Compile your findings, analyses, and artifacts into a DOC file ensuring clarity, structure, and comprehensive coverage.

Evaluation Criteria

  • Clarity and thoroughness in the problem statement and project scope.
  • Correct and logical presentation of the SIPOC diagram.
  • Adequate integration of Lean Six Sigma terminology and principles.
  • Organization, formatting, and adherence to the required deliverable format in the DOC file.

This task should take approximately 30 to 35 hours of work. Your final submission should be a single DOC file that is self-contained. The project will be evaluated on your ability to clearly define the problem, set up the project for success, and present the documentation in a structured and professional manner. Delve deep into the research, use publicly available resources, and ensure you are providing a detailed, comprehensive submission that aligns with Lean Six Sigma principles.

Task Objective

This task focuses on the Measure phase of the Lean Six Sigma DMAIC methodology. You will be required to develop a robust data collection plan and create a thorough process map that captures the current state of a process. This exercise is targeted towards Lean Six Sigma Green Belt students to solidify their understanding of data measurement and its importance in process improvement projects.

Expected Deliverables

  • A comprehensive data collection plan specifying what data is necessary, how it will be collected, and the measurement techniques used.
  • A detailed process map in a DOC file using flowcharts or diagrams to depict current state operations.

Key Steps to Complete the Task

  1. Review the core concepts of the Measure phase, focusing on key performance indicators and measurement systems.
  2. Identify a process from a public domain resource and articulate its critical steps and controls.
  3. Develop a data collection plan that outlines the type of data needed, data sources, data capture methods, and frequency of measurement. Include strategies to ensure data reliability and accuracy.
  4. Create a process map that visualizes the current state of the process, using flowchart symbols and clear annotations to indicate steps, decision points, and data points.
  5. Compile your data collection plan and process map with supporting explanations into a DOC file.

Evaluation Criteria

  • Understanding and application of measurement principles.
  • Completeness and clarity in the data collection plan, including explanation of methods and justification of chosen metrics.
  • Accuracy and visual clarity of the process map.
  • Overall organization, writing quality, and adherence to the DOC file format.

This assignment should take approximately 30 to 35 hours to complete. Ensure that your submission is self-contained and well-organized, demonstrating a strong grasp on the Measure phase and its importance in the overall Lean Six Sigma project lifecycle.

Task Objective

In this week’s task, you will dive into the Analyze phase of the DMAIC process. Your challenge is to perform a root cause analysis (RCA) to identify the underlying issues within a given process and develop testable hypotheses. This exercise is crucial for Lean Six Sigma Green Belt students to comprehend how data is analyzed to pinpoint process inefficiencies and guide improvement efforts.

Expected Deliverables

  • A detailed report compiled into a DOC file that includes your root cause analysis using tools such as the 5 Whys, Fishbone diagram, or Pareto analysis.
  • Clearly defined hypotheses based on your analysis that can be tested in future phases.

Key Steps to Complete the Task

  1. Review literature on various root cause analysis tools and selection criteria for the appropriate method based on the process challenge.
  2. Select a process issue from publicly available data or a familiar process and identify potential causes.
  3. Conduct a thorough RCA using at least two analytical tools (e.g., 5 Whys combined with a Fishbone diagram) to uncover contributing factors.
  4. Formulate clear, concise hypotheses to explain the root causes identified and outline how these could be tested in subsequent improvement initiatives.
  5. Document your findings, analysis of potential causes, and the formulation of hypotheses in a well-structured DOC file.

Evaluation Criteria

  • Depth of analysis in identifying root causes and their interrelations.
  • Clarity and logic in the chosen RCA tools and application of these tools.
  • Relevance and testability of the formulated hypotheses.
  • Quality, structure, and completeness of the final DOC file submission.

This task is designed to engage you for 30 to 35 hours. The DOC file you submit should be self-contained, detailed, and demonstrate a robust understanding of the Analyze phase with clearly supported conclusions and recommendations for future testing. Use publicly available resources to support your analysis and ensure thorough documentation.

Task Objective

This task engages you in the Improve phase of the Lean Six Sigma DMAIC methodology. You are required to develop a set of improvement solutions based on your previous analyses and create a pilot testing plan to implement these solutions effectively. This exercise is aimed at Lean Six Sigma Green Belt students to bridge the gap between analysis and real-world implementation of process improvements.

Expected Deliverables

  • A comprehensive improvement plan documented in a DOC file that outlines at least three potential solutions to address the identified process issues.
  • A detailed pilot testing plan including steps, resources, expected outcomes, and performance indicators to validate the proposed improvements.

Key Steps to Complete the Task

  1. Review improvement methodologies and brainstorming techniques to generate possible solutions for process bottlenecks or inefficiencies.
  2. Use your Analyze phase findings to justify the selection of the proposed solutions.
  3. Detail each solution with step-by-step implementation procedures and highlight how these solutions align with Lean Six Sigma principles.
  4. Develop a pilot testing plan that explains the methodology, timeline, testing criteria, risk assessment, and contingency plans.
  5. Combine your improvement solutions and pilot testing plan into a structured DOC file including diagrams or flowcharts where relevant.

Evaluation Criteria

  • Innovation and feasibility of the proposed improvement solutions.
  • Alignment of the solutions with Lean Six Sigma best practices.
  • Clarity and detail of the pilot testing plan, including risk mitigation strategies.
  • Overall structure, clarity, and professionalism of the DOC file submission.

This assignment is expected to take approximately 30 to 35 hours. Your submission should be self-contained and reflect a deep analysis of improvement strategies, supported by a clear, actionable plan that demonstrates strong integration of Lean Six Sigma principles. Ensure your DOC file is well-organized and thorough in its explanations.

Task Objective

This final task centers on the Control phase of the Lean Six Sigma DMAIC cycle. You will be tasked with developing a comprehensive implementation strategy and sustainability plan to ensure that the improvement solutions developed in the Improve phase are effectively integrated and maintained over time. This task is designed to help Lean Six Sigma Green Belt students understand how to balance process improvements with control mechanisms to achieve long-term process stability.

Expected Deliverables

  • A detailed implementation plan and sustainability strategy documented in a DOC file. This document should include control charts, monitoring plans, and standard operating procedures (SOPs) to maintain improvements.
  • A risk management plan to identify, assess, and mitigate potential challenges during the sustainment phase.

Key Steps to Complete the Task

  1. Review methods for sustaining process improvements including control charts, process audits, and continuous monitoring systems.
  2. Create an implementation strategy that outlines the steps required to embed the improvements into standard practices.
  3. Develop a sustainability plan that includes periodic reviews, identification of key performance indicators (KPIs), and methodologies for continuous improvement.
  4. Include a risk management section, detailing potential risks and providing strategies to address them, ensuring that the improvements are sustainable.
  5. Compile all these components into a comprehensive DOC file, ensuring that the document is clearly structured with headings and flowcharts if applicable.

Evaluation Criteria

  • Completeness and clarity of the implementation and sustainability plan.
  • Integration of effective control mechanisms and continuous improvement strategies.
  • Risk assessment and mitigation plan quality.
  • Overall document structure, logical flow, and adherence to the DOC file submission format.

This task is expected to take you approximately 30 to 35 hours. The final DOC file should be self-contained, demonstrating mastery of the Control phase by providing actionable and sustainable strategies for long-term process improvement using Lean Six Sigma methodologies. Your submission should clearly reflect the implementation of learned principles in a practical, professional, and detailed manner.

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