Virtual Workday HCM Process Assistant Intern

Duration: 5 Weeks  |  Mode: Virtual

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This internship offers an exciting opportunity for students with no prior work experience to dive into the world of human resources within the tourism & hospitality sector. As a Virtual Workday HCM Process Assistant Intern, you will support HR operations by learning and applying the principles from the Workday HCM Training course. Your responsibilities include assisting in HR data management and process optimization, helping update system configurations, and preparing routine reports on HR metrics. You will collaborate with experienced HR professionals in virtual team meetings, participate in process review sessions, and contribute ideas to streamline the digital HR processes. This role is ideal for those eager to build a foundation in HR technology and learn how Workday HCM solutions are implemented in a dynamic, service-oriented industry.
Tasks and Duties

Objective

The objective of this task is to design a comprehensive implementation roadmap for a Workday HCM system. You will simulate the role of a strategic planner by outlining a phased approach that integrates planning, resource allocation, milestone identification, and risk management. This task requires you to demonstrate an understanding of Workday HCM processes and translate them into a clear, actionable plan.

Expected Deliverables

Submit a DOC file that includes an executive summary, detailed roadmap, timeline, resource plan, and risk identification with mitigation strategies.

Key Steps

  1. Research key components of Workday HCM implementations using publicly available information.
  2. Define critical phases of a typical implementation project (e.g., planning, configuration, testing, go-live, and post-implementation review).
  3. Create a detailed timeline outlining deliverables and milestones.
  4. Identify relevant resources (human, technical, and financial) required at each stage.
  5. Develop risk management strategies addressing potential obstacles in each phase.

Evaluation Criteria

Your submission will be evaluated based on its clarity, comprehensiveness, logical structure, realistic timeline, depth of analysis on potential risks, and overall presentation quality. The document should reflect analytical thinking and a clear understanding of project planning within a Workday HCM context. Ensure that the roadmap is realistic, well-organized, and detailed, covering all essential aspects of an HCM system implementation. Maintain professional language and structure throughout the document.

Objective

The goal of this task is to develop a detailed plan for configuring HCM data and planning integration with external systems. You will focus on defining data architecture, transformation processes, and safeguarding data integrity. The task requires you to apply your knowledge from the Workday HCM training to create a strategy for handling data flow in a virtual enterprise environment.

Expected Deliverables

Create a DOC file that outlines data configuration processes, integration points, data mapping, validation strategies, and error management procedures.

Key Steps

  1. Outline the importance of data configuration for ensuring accurate HR processes in the Workday HCM system.
  2. Document your approach for mapping and migrating data from legacy systems into Workday.
  3. Describe integration strategies for connecting Workday with external payroll, benefits, and talent management systems.
  4. Develop procedures for data validation, error detection, and resolution techniques.
  5. Discuss how to ensure data security and compliance during the data integration process.

Evaluation Criteria

Your plan will be assessed on its thoroughness, the logical flow of data processing, detailed mapping and validation strategies, and the inclusion of robust security measures. The document should clearly articulate the importance of data consistency and integration, and offer a step-by-step approach that is both practical and aligned with industry standards in Workday HCM management.

Objective

This task focuses on the critical area of security and compliance within the Workday HCM environment. You will design a comprehensive approach to access control, ensuring that the right individuals have appropriate permissions while maintaining data integrity and compliance with legal and regulatory standards.

Expected Deliverables

Submit a DOC file that includes an in-depth analysis of security protocols, access management strategies, compliance measures, and user role definitions.

Key Steps

  1. Review publicly available guidelines on HCM data security and regulatory compliances relevant to HR systems.
  2. Create a framework for establishing user roles and permissions within a Workday HCM environment.
  3. Outline access control measures, detailing how to handle sensitive information securely.
  4. Develop a risk assessment plan highlighting potential security vulnerabilities and mitigation strategies.
  5. Evaluate the compliance requirements (e.g., GDPR, HIPAA) that impact HCM systems and propose methods to address these in your plan.

Evaluation Criteria

Evaluation will be based on the completeness and practicality of your security and compliance plan, clarity in role definition, the robustness of risk mitigation strategies, and a strong alignment with industry best practices. Your document needs to reflect a deep understanding of both technical security measures and organizational policies essential for a secure Workday HCM environment.

Objective

This task emphasizes the importance of process automation and workflow optimization within the Workday HCM system. You are required to design a strategy that leverages automation tools to streamline routine HR processes such as hiring, onboarding, performance reviews, and offboarding. The task will require you to research automation methodologies and apply your knowledge to enhance efficiency and reduce manual workload.

Expected Deliverables

Prepare a DOC file that outlines detailed process maps, workflow diagrams, automation tools selection, and implementation strategies along with anticipated efficiency improvements.

Key Steps

  1. Research how automation impacts HR processes and identify key areas within Workday HCM where automation can be applied.
  2. Create a workflow diagram demonstrating current processes and the proposed automated processes.
  3. Discuss the selection criteria for automation tools and explain how these tools integrate with Workday.
  4. Detail the steps required for transitioning from manual to automated processes and include a change management plan.
  5. Propose metrics and KPIs to track the performance improvements brought by automation.

Evaluation Criteria

Your submission will be evaluated based on the clarity and detail of your workflow diagrams, the rationale for automation choices, a comprehensive transition plan, and the viability of your performance improvement metrics. The plan should be innovative, practical, and reflective of a thorough understanding of process automation within the context of HR systems.

Objective

The final week's task concentrates on evaluating and continuously improving the Workday HCM processes established in previous weeks. You will design a robust evaluation framework that includes performance metrics, feedback mechanisms, and continuous improvement strategies. This task is designed to consolidate your learning and enhance your ability to manage dynamic HR systems by ensuring that the processes remain efficient, user-friendly, and compliant with evolving industry standards.

Expected Deliverables

Develop a DOC file that presents a comprehensive evaluation framework, including key performance indicators (KPIs), process audit checklists, a feedback collection plan, and recommendations for ongoing improvements.

Key Steps

  1. Review methodologies for evaluating process performance and integrating continuous improvement models.
  2. Define relevant KPIs that align with HR strategic goals and process efficiency.
  3. Develop an audit checklist for routine process evaluations, including data quality, compliance, and user satisfaction.
  4. Propose methods for collecting and analyzing feedback from various stakeholders using publicly available methods and tools.
  5. Outline a continuous improvement plan with intervals for re-evaluation and updates based on feedback and performance data.

Evaluation Criteria

Your work will be judged based on the comprehensiveness and clarity of the evaluation framework, the suitability and thoughtfulness of the chosen KPIs, the practicality of the audit checklist, and the effectiveness of the feedback mechanisms. The document should provide actionable insights into maintaining and enhancing the efficiency and effectiveness of Workday HCM processes over time, demonstrating a high level of understanding of continuous improvement processes in a virtual workplace.

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