Virtual Workday HCM Support Intern - Beauty & Wellness

Duration: 5 Weeks  |  Mode: Virtual

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Join our virtual internship program designed specifically for beginners with no prior experience. As a Virtual Workday HCM Support Intern, you will learn the fundamentals of the Workday HCM Training system and assist in various human resource functions within the Beauty & Wellness sector. Under the guidance of experienced mentors, you will help in maintaining employee records, supporting HR data analysis, generating routine reports, and streamlining HR processes. This role provides a practical, hands-on experience that bridges theoretical knowledge with real-world application, ensuring you gain confidence and foundational skills in modern HR management.
Tasks and Duties

Task Objective

The objective of this task is to evaluate the current business processes within a hypothetical Beauty & Wellness organization and design a strategic plan that aligns with Workday HCM best practices. The intern is required to demonstrate the ability to assess operational challenges and propose effective solutions.

Background

This task is built on the foundational knowledge of Workday HCM systems and the specific needs of the Beauty & Wellness industry. The student is expected to form a comprehensive strategic plan that highlights the integration of Workday solutions into key HCM areas such as talent management, payroll, and benefits administration.

Task Steps

  • Conduct a literature review on best practices in HCM implementation in the beauty and wellness sector using publicly available sources.
  • Identify the unique challenges faced by this sector and discuss how Workday HCM can address them.
  • Develop a strategic plan with clear objectives, timelines, and milestones.
  • Include a SWOT analysis focused on Workday HCM implementation.
  • Format your work as a well-structured DOC file.

Expected Deliverable

A comprehensive DOC file detailing your strategic plan, including introductions, methodologies, analysis, and conclusions, with a minimum of 2000 words.

Evaluation Criteria

  • Completeness and clarity of the strategic plan.
  • Depth of analysis and relevance of sources.
  • Logical structure and flow of information.
  • Adherence to the DOC file format and word count.

This task is estimated to require between 30 and 35 hours of focused work.

Task Objective

This task focuses on creating a detailed process map for specific Workday HCM modules, targeting the peculiarities of the Beauty & Wellness industry. The intern should document every step required to execute key HCM functions, ensuring clarity and accuracy.

Background

Understanding the flow of processes is crucial to the effective implementation and support of Workday HCM systems. Interns are encouraged to dig into conceptual mappings that reflect real-world business operations found in Beauty & Wellness enterprises.

Task Steps

  • Research and review key Workday HCM modules relevant to the industry such as talent acquisition and performance management.
  • Identify critical workflows and design detailed process maps using flowchart tools (reference publicly available techniques if needed).
  • Document each step with clear instructions, including potential bottlenecks and optimization suggestions.
  • Create annotations to explain the rationale behind each workflow step.
  • Compile your findings and maps into a DOC file with diagrams embedded as images or structured text.

Expected Deliverable

A DOC file including detailed process maps, step-by-step documentation, and analysis of the identified workflows, exceeding 2000 words with appropriate headings and annotations.

Evaluation Criteria

  • Accuracy and thoroughness of the process maps.
  • Quality of documentation and clarity of annotations.
  • Logical presentation and structuring in the DOC file.
  • Relevance and applicability to typical Beauty & Wellness scenarios.

This task should take roughly 30 to 35 hours of dedicated work.

Task Objective

This simulation exercise demands the intern to develop a mock implementation scenario for a Workday HCM module tailored for a Beauty & Wellness organization. The focus is on simulating a real-life implementation process, identifying potential pitfalls, and recommending remedial measures.

Background

The exercise requires integration of theoretical knowledge into practical application. By creating a typical scenario, interns will display their ability to conceptualize project phases, manage timelines, and foresee issues in Workday HCM deployments.

Task Steps

  • Design a detailed scenario that includes initial requirements collection, planning, configuration, and deployment phases.
  • Identify challenges at each phase and propose risk mitigation strategies.
  • Develop a timeline of events and link these with the necessary support processes.
  • Explain how customized solutions can be aligned with standard Workday HCM processes in a Beauty & Wellness context.
  • Document your scenario comprehensively in a DOC file.

Expected Deliverable

A DOC file outlining the simulation scenario, including timeline, challenges, risk management plans, and process descriptions in a clear, structured manner, with a minimum of 2000 words.

Evaluation Criteria

  • Depth and creativity of the simulation scenario.
  • Clarity in outlining risk factors and mitigation proposals.
  • Comprehensiveness and structure of the documentation.
  • Applicability to the Beauty & Wellness HCM support role.

The entire exercise is engineered to take approximately 30 to 35 hours to complete.

Task Objective

The goal of this task is to develop a user training module specific to a Workday HCM application in the context of Beauty & Wellness operations. The intern will design training content that simplifies complex HCM functions into understandable segments for new users.

Background

Effective training documentation is critical for smooth onboarding and operation of any HCM system. The task involves researching best practices in training methodologies, crafting clear instructional content, and anticipating common user challenges.

Task Steps

  • Select a specific Workday HCM module (e.g., time tracking, employee data management) and research its functionalities.
  • Develop a detailed training module that includes an introduction, step-by-step guides, troubleshooting tips, and frequently asked questions.
  • Create clear examples and scenarios to help users visualize each step.
  • Incorporate methods to assess user understanding, such as practice questions or brief quizzes.
  • Compile all instructional content into a structured DOC file.

Expected Deliverable

A DOC file hosting the complete training module, with comprehensive content extending over at least 2000 words. The document should include a table of contents, headings, subheadings, and visual aids as necessary.

Evaluation Criteria

  • Effectiveness of instructional content in simplifying HCM processes.
  • Clarity, organization, and professional presentation of the material.
  • Innovation in training and assessment methods.
  • Overall structure and usability of the DOC file.

This task is expected to take 30-35 hours of work, including research, content creation, and refinement.

Task Objective

This final task requires the intern to develop a detailed evaluation report and a continuous improvement proposal for a Workday HCM support process used within a Beauty & Wellness organization. The intern will analyze existing practices, evaluate their effectiveness, and propose constructive improvements.

Background

The effective support of Workday HCM in a dynamic industry hinges on continuous evaluation and proactive improvement. This task calls for a thorough review of performance metrics, service quality feedback, and operational challenges, leading to the formulation of feasible improvement strategies.

Task Steps

  • Conduct a review of hypothetical performance metrics and user feedback trends based on best practices and publicly available reports.
  • Analyze the gathered data to identify key areas of improvement in the current HCM support process.
  • Draft a detailed report that evaluates current processes, explains shortcomings, and incorporates data-driven insights.
  • Propose a continuous improvement plan with actionable recommendations and timelines.
  • Ensure that your report is detailed and formatted into a DOC file with clear sections and sub-sections.

Expected Deliverable

A DOC file that includes a comprehensive evaluation report and improvement proposal, with detailed insights and at least 2000 words of content. Ensure that the document is systematically organized with an executive summary, methodology, analysis, and proposed action plan.

Evaluation Criteria

  • Depth and quality of evaluation and analysis.
  • Clarity and feasibility of improvement recommendations.
  • Logical organization and professional presentation.
  • Consistency with Workday HCM support best practices in the Beauty & Wellness industry.

This final task is structured to require 30 to 35 hours of in-depth analysis and documentation.

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