Salesforce Service Cloud Internship in Patna
Configure case management, queues, escalation, and knowledge for a support operation.
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Configure case management, queues, escalation, and knowledge for a support operation.
Build the lead-to-close sales pipeline: stages, products, forecasting, and pipeline reporting.
Turn vague business requirements into documented, testable Salesforce specifications.
Extend Salesforce with Apex and Lightning Web Components, and learn when code is genuinely needed.
Configure and maintain a Salesforce org end to end — objects, users, security, and day-to-day admin requests.
Plan and track a Salesforce implementation with scope, milestones, risks, and a UAT plan.
Produce the user guides, release notes, and training material a Salesforce rollout needs.
Map an existing business process, find the waste, and rebuild it in Salesforce.
Optimise layouts, Lightning pages, and navigation for users working on mobile.
Evaluate AppExchange solutions against building in-house, and install and assess a free package.
Specialise in the full access model: profiles, permission sets, roles, sharing, and audit.
Design report types, dashboards, and subscriptions tailored to different audiences.
Gain real-world skills, work on live projects and get an NSDC-affiliated certificate — absolutely free!